Effective Date: 20/07/2024
Hommer (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our foods and groceries delivery app (“Hommer” or the “App”). By using Hommer, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
a. Personal Information:
- Name
- Email address
- Phone number
- Delivery address
b. Usage Information:
- App usage data (pages viewed, interactions, and features used)
- Order history
- Device information (IP address, browser type, operating system)
c. Location Information:
- Approximate or precise location data to facilitate delivery services
d. Communications:
- Messages, emails, and chat interactions with our support team
2. How We Use Your Information
We use the collected information for the following purposes:
a. Service Delivery:
- To process and deliver your orders
- To provide customer support and address your inquiries
b. Personalization:
- To customize your experience and offer personalized recommendations
- To send promotional offers, discounts, and updates based on your preferences
c. Improvements:
- To analyze usage patterns and improve our App and services
- To conduct research and develop new features
d. Security:
- To protect against fraudulent activities and ensure the security of our App
- To comply with legal obligations and enforce our terms of service
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
a. Service Providers:
- With trusted service providers who assist us in operating our App, processing payments, and delivering orders
b. Business Transfers:
- In connection with a merger, acquisition, or sale of all or part of our business
c. Legal Requirements:
- To comply with legal obligations, enforce our policies, and protect our rights and the rights of others
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
5. Your Rights
You have the following rights regarding your personal information:
a. Access:
- You can request access to your personal information and obtain a copy of it.
b. Correction:
- You can request the correction of inaccurate or incomplete personal information.
c. Deletion:
- You can request the deletion of your personal information, subject to legal and contractual restrictions.
d. Objection:
- You can object to the processing of your personal information under certain circumstances.
e. Withdrawal of Consent:
- If we process your personal information based on your consent, you can withdraw your consent at any time.
To exercise your rights, please contact us at [email protected].
6. Children’s Privacy
Hommer is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on our App and updating the effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Hommer Email: [email protected] Address: Manurchak, Begusarai, Bihar, 851128
By using Hommer, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.